Guidelines for the use of hypermediality, multimedia and interactivity in the community digital journalistic exercise for social networks (Facebook). Analysis case of the Colombian Community Reporters Network (RRC)

Abstract

This article seeks to propose strategic guidelines for the use of hypermediality, multimediality and interactivity in community journalism mediated by social networks, specifically Facebook, taking as a reference the case of the Colombian Community Reporters Network. Methodologically, three phases were carried out that linked the following: analysis of digital resources from the journalistic practice of the RRC, use of Fondevila’s measurement scales (2014) to categorize the contents of the platform, a diagnosis of the tools used in the publications and a strategic proposal to improve the use of social media in community media. The findings highlight that community media should enrich and integrate various resources and genres of journalistic language to enhance their content. Also, they should establish a permanent dialogue with the community, expand the use of links to deepen contents, validate the standards of online writing, and rely on infographic contents that provide context, as aspects associated with the generation of traffic, audience segmentation, enrichment of social dialogue and independence from the spheres of State power.