Web portals for information management and enhancement of the co-creational experience

Authors

DOI:

https://doi.org/10.22395/rium.v18n34a8

Keywords:

information technologies and communication, open innovation, web portals

Abstract

Multiple strategies for a more open innovation have been put into place looking for a conjunct generation of value among different actors through the co-creation of experiences. Some are face-to-face techniques in which participants have to be focused in the same space-time scenario, while other use social media and web portals because of their potential for facilitating collaboration and co-creation naturally while also providing specialized tools according to the particular requirements of s project. This research shows a framework for the selection of a web portal for co-creation, facilitating thus the choice for the more suitable portal for a virtual open innovation process with clear criteria. On one hand, some preliminary results highlight that the adequate choice of the interaction tool in a process of open innovation is decisive for the success of the process. On the other internet is ratified (specifically, tools like business innovation portals) is an enhancer for the interchange of information because it facilitates the interaction among participants geographically scattered while at the same time offers the opportunity of asynchronous collaboration. With this feature time and space as face-to-face limitants are eliminated.

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Author Biographies

Liliana González Palacio, Universidad de Medellín

Ph.D. en Ingeniería. Profesora asociada. Ingeniería de Sistemas. Universidad de Medellín, Medellín, Colombia.
Carrera 87 n.° 30-65. Teléfono: 3405555, extensión 5529. Orcid: http://orcid.org/0000-0002-6029-400X. Correo
electrónico: ligonzalez@udem.edu.co

Mauricio González Palacio, Universidad de Medellín

M.Sc. en Ingeniería. Profesor auxiliar. Ingeniería de Telecomunicaciones. Universidad de Medellín, Medellín,
Colombia. Carrera 87 n.° 30-65. Teléfono: 3405555, extensión 5639. Correo electrónico: magonzalez@udem.edu.co. Orcid: http://orcid.org/0000-0002-6727-7472

Manuel Enrique Anaya Taboada, Helmes

Ingeniero de Sistemas. Helmes, Tallin, Estonia. Lõõtsa 6B 11415. Teléfono: +372 6106100. Correo electrónico:
manuel.anaya@helmes.com. Orcid ID: http://orcid.org/0000-0002-0384-5338

Mario Alberto Luna-del Risco, Universidad de Medellin

Ph.D. en conservación ambiental. Profesor asistente. Ingeniería en Energía. Universidad de Medellín, Medellín,
Colombia. Carrera 87 n.° 30-65. Teléfono: 3405536. Correo electrónico: mluna@udem.edu.co. Orcid: http://orcid.org/0000-0002-4679-2125

Isabel Diaz-Forero, SENA

Ph.D. en conservación ambiental. Instructora. Centro de Diseño y Manufactura del Cuero. SENA (Servicio
Nacional de Aprendizaje), Itagüí, Colombia. Calle 63 58B-03. Teléfono: 3008714507. Correo electrónico:
idiazf@sena.edu.co

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Published

2019-06-28

How to Cite

González Palacio, L., González Palacio, M., Anaya Taboada, M. E., Luna-del Risco, M. A., & Diaz-Forero, I. (2019). Web portals for information management and enhancement of the co-creational experience. Revista Ingenierías Universidad De Medellín, 18(34), 123–140. https://doi.org/10.22395/rium.v18n34a8